Zenome support

Find an answer quickly. Keep the clinic moving.

Explore practical, step-by-step help for the work your team does every day, or contact us when you need a person.

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Choose the fastest path

Search the full help library, learn visually, or jump straight to a common clinic task.

Search 39 How-To guides

Start typing a question and quickly narrow the library to the steps you need.

Explore visual feature guides

See where key features live and understand the normal workflow before making changes.

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Ask the Zenome team

Get help with access, setup, payment configuration, or an issue that needs investigation.

support@zenome.app

Popular support topics

Clear instructions for the questions clinic teams ask most often.

Book or change an appointment

Create, reschedule, cancel, and manage multi-treatment visits.

Manage duplicate client profiles

Find possible matches and safely combine duplicate records.

Find a submitted consent form

Review forms from the client profile or appointment workspace.

Configure tax and tips

Set clinic tax rules and control the checkout tipping experience.

Take a Terminal payment

Connect a reader, collect payment, and understand payment status.

Enroll a client in a membership

Set up the plan, sync the catalogue, and start a membership.

Still need support?

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Include the clinic name, the page you were using, what you expected, and a screenshot of the message you saw.

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