Messages and reminders

How to confirm appointment times in emails

Keep schedule screens and client messages aligned with the clinic's configured location timezone.

Step by step

1
Open Clinic Info and confirm the clinic timezone.
2
Confirm the staff schedule and appointment time in Zenome.
3
Review the appointment message in communication history.
4
If the displayed time differs, record the appointment, message timestamp, and clinic timezone before contacting support.

What should happen

Appointment confirmations, updates, reminders, and clinic screens show the same local clinic time.