Appointments

How to reschedule or cancel an appointment

Move an eligible appointment to a new time or cancel it before payment is completed.

Step by step

1
Open the appointment from Day, Schedule, or the client profile.
2
Choose Reschedule to select a new date and available time, or choose Cancel appointment.
3
Review the warning and confirm the change.
4
If the appointment belongs to a multi-treatment booking, change only the appointment that needs attention.

What should happen

The schedule updates and the client receives the enabled appointment-update or cancellation message.