Feature reference

Know where to go, what to do, and what Zenome protects.

Visual, task-based guides for the workflows clinic owners and teams use most. Each guide shows how to get ready, what to do, and what to expect next.

Task-based

Start from what you need to accomplish, not a technical module name.

Clear expectations

See what Zenome handles for you and when staff attention may be needed.

Direct paths

Every guide identifies the exact Zenome workspace used by signed-in teams.

Zenome scheduling workspace showing clinic appointments and daily controls

Run the day with confidence

Live scheduleClear visit statusFast booking

Owners, reception, and providers

Daily operations and scheduling

Use Day for the live front-desk queue and Schedule for appointment creation, availability, blocked time, wait-list work, and visit changes.

Open reference
Zenome online booking and appointment availability workspace

A simple booking journey

Search treatmentsChoose a providerBook a free time

Clients and clinic owners

Public booking

The clinic-branded booking page lets clients search within treatment categories, select available services and practitioners, and book only conflict-free times.

Open reference
Zenome client and treatment workspace with forms and visit context

The complete client story

Profile and visitsForms and consentsNotes and files

Reception and providers

Clients, forms, and consents

Client profiles connect contact details, appointments, chart notes, forms, communications, files, groups, billing, portal access, and duplicate-management tools.

Open reference
Zenome service and clinic configuration workspace

Shape your service menu

Clinic brandingService categoriesPricing and tax

Owners

Services and clinic setup

Owners configure clinic identity, branding, disciplines, treatments, duration, pricing, tax assignment, practitioners, booking visibility, and display order from Settings.

Open reference
Zenome billing workspace with invoices, totals, and payment records

A checkout everyone can follow

Clear totalsTax and tipsPremium receipts

Owners and reception

Checkout, invoices, tax, and tips

Checkout turns completed services into independently traceable invoices while allowing eligible same-day appointments for one client to be collected together.

Open reference
Zenome Stripe-connected payments and reader workspace

Flexible ways to get paid

Stripe TerminalSaved cardsTip choices

Owners and authorized billing staff

Stripe, Terminal, and saved cards

Clinics connect through Stripe Connect, can register an in-person reader, and can charge an eligible saved client card without entering per-tenant API keys.

Open reference
Zenome payment reconciliation and refund reporting workspace

Refunds you can account for

Payment historyRefund statusBalanced records

Owners and authorized billing staff

Refunds and reconciliation

Refund and reconciliation tools keep Zenome payment records aligned with Stripe, cash activity, invoices, ledger entries, and client balances.

Open reference
Zenome packages and client billing workspace

Prepaid value, clearly tracked

Package balanceEasy redemptionFull history

Owners, reception, and providers

Packages

Packages are prepaid clinic offers with a defined value or included services, a client balance, and redemption history kept separate from recurring memberships.

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Zenome recurring membership and payment status workspace

Memberships that stay in sync

Automatic renewalsPayment statusClient benefits

Owners and authorized billing staff

Recurring memberships

Create recurring membership plans, collect regular payments, manage client benefits, and quickly see whether each membership is active, pending, or cancelled.

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Zenome client communication, form, and reminder workspace

The right message at the right time

ConfirmationsSmart remindersMessage history

Owners and reception

Communications and reminders

Transactional booking, form, invoice, receipt, refund, and reminder messages stay distinct from consent-aware marketing communication.

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Zenome dashboard, reporting, and operational insights workspace

See what needs attention

Front-desk queueClinic insightsGuided help

Owners and staff

Reports, front desk, and assistant

Dashboard, Day, Reports, and the Zenome Assistant turn live clinic activity into focused queues, financial visibility, and verified navigation help.

Open reference